About Us

The eBike Village Mission Statement

At eBike Village our relationship starts from the very moment you step foot into our website. We cherish the relationship with you, the customer, as if you are our own. We aim to become the number one customer-centric brand in the ebike niche. We will provide you with a plethora selection of ebikes of the highest quality and guide you step-by-step throughout your choosing process from start to finish. We are also passionate in elevating your physical and mental health. Our wide range selection of ebikes will suit each and every customer. Simply put, our bikes will find you. From regular commuters, to recreational cyclists, to those who are overweight and obese, there is an ebike that best fits your personal goals and putting you in a position to become successful at any endeavours. Being able to reduce stress, strengthen your heart, and alleviate respiratory problems, ebikes are a fun and inclusive opportunity to improve your physical and mental health. We are also passionate about the environment, and we foresee ebikes playing a huge role in the lowering of the total carbon emissions for of transportation. Thus, we dedicate ourselves in helping to promote ebikes as a sustainable commuting alternative to create a greener tomorrow.

eBike Village's Four Pillars of Foundation

eBike Village maintains four strict core pillars that builds the foundation of every action that we take.

  • Commitment to Excellence: Whether that is regarding our response time, customer service quality, punctuality, professionalism; At eBike village we strive for no less than excellence.
  • Entrepreneurialism: At eBike village we encourage our leaders to hold the highest standard for themselves regarding owning up to responsibilities and being accountable for every action. Our team here are not employees. They are leaders. 
  • Customer Obsession: You guys are why we exist. Our goal is to cater a seamless and effortless shopping experience whether that is fast response times, solving issues swiftly, and answering any questions that arise. We are simply there when you need us.
  • Passion for Improvement: We strive to always be pushing the envelope in what we can achieve as a cohesive unit and we encourage our leaders to be grateful yet never settle in terms of what they can contribute to the team and in all aspects as an individual.

 

eBike Village's Responsibilities

#1: Our Customers

You are our number one responsibility. We are fully committed in providing you the best customer experience you can possibly have on the internet. To achieve this, we have combined the two most important factors a customer sought after whilst shopping regardless of what they are looking for and whether it is in-person or online. Every customer desires high quality products and friendly educational staff. That is why we our ebikes are of the highest quality.

 

#2: Our Team

The team is our next priority. We place individuality over ideology. We encourage our leaders to respect and trust their own decision making yet taking responsibility and holding themselves accountable towards any actions. eBike Village believes in rewarding those who work hard and contributing to achieving results as a team. We pride ourselves in professional development. We highly encourage our team to provide us with feedback and suggestions regarding on how to improve the brand. We aim to treat every member on our team as a first-class individual rather than simply an "employee".

 

#3: Our Brands Partners

eBike Village strives to promote your products as if they are one of our own and treasure each and every supplier relations. We are dedicated in being the ultimate professional and take pride in the fact that we act promptly and organised in our order submission processes. We also work efficiently and swiftly in solving any order issues that arise. We are expeditious to respond, highly professional, and kind in every supplier-related interaction.

 

#4: Global Community

We, eBike Village, place incredible responsibility on ourselves on bettering the global community as a whole. eBike Village only hires those who we see fitting of helping us achieve this. Everyone who contributes to eBike Village are required to aim to become the best version of themselves. They are of the kind-hearted, compassionate, and hard working individuals who understands that coming together allows us to serve a higher purpose in life. Consequently, it allows us to achieve spreading positivity amongst everyone that we come into contact with. eBike Village members are professional, diligent, respectful, and are efficacious in what they do. We have the intention of bettering the day of whoever that interacts with us at eBike Village.

We greatly look forward to be at your service.

 

snow ebike

 

What We Offer

eBike Village focuses on, you guessed it, E-Bikes. Our founders are passionate about cycling and physical health, and is obsessed with the goal of a net zero carbon emission with transportation in the distant future. Some things that we offer to ease in your online shopping expedition include financing options up to $10,000, a knowledgeable team of experts available for assistance of any sorts, amongst many other things.

Why We Serve

We envision a future where transportation no longer owns the top spot for most carbon emissions produced and cycling provides a great and fun solution to that. In addition, to share our love for biking, e-bikes to be more specific, and passion for physical fitness, we want to provide people with the easiest access to all the best bike brands in the United States all whilst enjoying the best online shopping experience. 

Who We Serve

Any individual who is passionate about elevating their biking experience whether that is on mountain trails or cruising in the city. If you meet this criteria, we believe that we have tons of product choices that you can choose from that can aid in your journey. eBike Village's goal is to become your go-to store for all your biking adventures.

 

ebike village team work

Business Information